At Monelis10 we value and protect your privacy. This document explains how we collect, use and protect your personal data when you visit our website or make a purchase.

1. Data Controller

    • Identity: Monelis10 A.S.
    • CIF/NIF: ESY7582019Z
    • Address: Orihuela Costa, Alicante, Spain 03189
    • Email: info@monelis10.com

    2. Data we collect

    When you visit our website, register or make a purchase, we may collect the following personal data:

      • Contact information: name, surname, email, telephone.
      • Payment information: billing address, payment method (we do not store full credit card details).
      • Purchase preferences: products viewed or purchased.

      3. Purpose of Data Processing

      We use your personal data for the following purposes:

        • Process and deliver your orders.
        • Manage returns and after-sales queries.
        • Send you commercial and promotional communications, if you have given us your consent.
        • Improve our online store and your user experience.
        • Comply with our legal obligations.

        4. Legal Basis for Processing

        The processing of your data is carried out under the following legal bases:

          • Execution of a contract: to manage your purchases and requested services.
          • Consent: to send you newsletters or promotions.
          • Legal obligation: to comply with tax or legal regulations.
          • Legitimate interest: to improve our services and prevent fraud.

          5. Sharing Data with Third Parties

          We will not share your personal data with third parties, except in the following situations:

            • Service providers: such as transport companies, payment platforms or email marketing tools.
            • Legal obligations: if a law or authority requires us to share them.

            6. Data Retention

            We will retain your personal data as long as:

              • You remain an active customer of Monelis10.
              • They are necessary to comply with legal purposes (for example, tax records).

              7. User Rights

              You have the right to:

                • Access your personal data.
                • Rectify incorrect or incomplete data.
                • Request the deletion of your data when it is no longer necessary.
                • Limit the processing of your data.
                • Oppose the processing for specific purposes (such as marketing).
                • Request the portability of your data to another provider.
                • To exercise your rights, send a request to info@monelis10.com indicating your full name, the right you wish to exercise and a copy of your identity document.

                8. Security of your Data

                At Monelis10 we use technical and organizational measures to protect your data against unauthorized access, loss or alteration.

                9. Use of Cookies

                Our website uses cookies to improve your experience and analyze the use of the platform. You can obtain more information in our Cookies Policy.

                10. Changes to the Privacy Policy

                Monelis10 reserves the right to modify this policy to adapt it to new regulations or changes in our business. We will publish any updates on this page.

                11. Contact
                If you have questions about our privacy policy, you can contact us at: